United Kingdom: UK Gambling Commission

Regulated by the UK Gambling Commission (UKGC). Licensed operators in United Kingdom.

What UKGC stands for

UKGC stands for the UK Gambling Commission. The official name of the body is the Gambling Commission. It is a non-departmental public body of the United Kingdom and its working language is English, so there is no separate local-language name.

The Commission licenses and supervises commercial gambling in Great Britain under the Gambling Act 2005, and regulates the National Lottery.

What the regulator licenses

The Commission issues operating licences, personal licences and premises approvals.

Operating licences cover casino, bingo, general betting, betting intermediary, pool betting, gaming machines, gambling software, lottery and external lottery managers. Each is issued as remote, non-remote, or both.

Personal management licences are issued to named individuals who hold specified responsibilities inside a licensed business.

How to check a licence on the register

The register is the Public Register on the Gambling Commission website. The link is in the sources below.

Search by business name, trading name, licence number or account number. A licensed operator can also be found by the domain it runs, because approved domains are listed against the licence.

A result tells you the licensed legal entity, the account number, each activity the licence covers, the status of the licence, the start date and the domains the operator may use. If the brand you are playing on is not listed against a licence, it is not licensed in Great Britain.

Licensed operators must show the account number and licence number in the footer of the site.

Licence number format

The remote operating licence number is five digits, the letter R, six digits, then three digits.

Example: 002752-R-102415-014. That is William Hill in our operator data.

The first block is the account number with leading zeros. R marks a remote licence. The final block increments when the licence is varied, so an operator can quote a slightly different tail over time.

Complaint route

Casino deadline: Eight weeks from receiving the complaint, or sooner with a deadlock letter.

Where to escalate next: The casino's approved ADR provider, such as IBAS or eCOGRA, free to use.

Rules on the dispute. The casino must tell you which provider covers it. The UKGC does not resolve individual disputes.

The Commission acts on licence breaches and uses complaints as intelligence. It does not order an operator to pay an individual player.

UKGC at a glance

ItemDetailPublished by the regulatorNotes
AcronymUK Gambling CommissionYesOfficial name is Gambling Commission
RegisterPublic RegisterYesSearchable by name, number or domain
Licence number format002752-R-102415-014YesFive digits, R, six digits, three digits
Rules on player disputesNoYesADR provider decides the money

Frequently asked questions

What does UKGC stand for?

UKGC stands for the UK Gambling Commission. The body calls itself the Gambling Commission. It regulates commercial gambling in Great Britain and the National Lottery.

How do I check a UK gambling licence number?

Open the Public Register on the Gambling Commission site and search the operator name, the licence number or the domain. The record shows the licensed entity, the activities covered and the approved domains.

Does the Gambling Commission settle disputes about winnings?

No. It handles licence compliance. The money is decided by the approved ADR provider named by the operator, such as IBAS or eCOGRA.

Sources