Self-exclusion is a formal process by which individuals voluntarily ban themselves from gambling with specific operators or across an entire market. Exclusion periods typically range from months to years and are designed to help those experiencing gambling problems.
Self-exclusion provides a significant barrier to gambling for those who need it. Regulatory requirements ensure operators respect exclusions and do not market to excluded individuals.
A player requests self-exclusion from an operator for 12 months. Their account is immediately closed, and the operator must not send marketing communications or allow new account registration during this period.