Denmark: Spillemyndigheden (Danish Gambling Authority)

Regulated by the Spillemyndigheden (Danish Gambling Authority) (DGA). Licensed operators in Denmark.

What DGA stands for

DGA stands for the Danish Gambling Authority. The official name in Danish is Spillemyndigheden, which translates as the Gambling Authority.

Spillemyndigheden is an agency under the Danish Ministry of Taxation and licenses and supervises gambling in Denmark.

What the regulator licenses

Spillemyndigheden issues two main online permits: tilladelse til online vaeddemaal, which is online betting, and tilladelse til onlinekasino, which is online casino.

The online casino permit covers roulette, blackjack, baccarat, punto banco, poker and slot games.

Land-based gaming machines, lotteries and income-limited permits are licensed separately and listed on their own pages.

How to check a licence on the register

The list is the register of gambling providers with a permit on the Spillemyndigheden website. The link is in the sources below.

Filter by licence type and search the provider name. Check the brand you play on, not only the parent company.

A result tells you the permit holder and the type of permit it holds. The main list excludes slot machine permit holders and game suppliers, which sit on separate pages, so check the right list for the product.

Licence number format

Spillemyndigheden does not publish a per-licensee permit number in its list of permit holders. The list identifies the holder by name and permit type.

Our operator records for Denmark therefore carry DGA-unverified, which means the number is not published rather than missing.

Verification for a Danish permit is a name match against the list of permit holders.

Complaint route

Casino deadline: Must tell you when it expects to settle if not resolved in fourteen days.

Where to escalate next: Center for Klageløsning, then the Consumer Complaints Board.

Mediation first, then a ruling. Spillemyndigheden cannot settle disputes between you and an operator.

Spillemyndigheden supervises permit conditions. It cannot settle a dispute between a player and an operator.

DGA at a glance

ItemDetailPublished by the regulatorNotes
AcronymDanish Gambling AuthorityYesSpillemyndigheden in Danish
RegisterGambling providers with a permitYesSeparate lists per product
Licence number formatNot publishedNoRecorded by us as not published
Rules on player disputesNoYesCenter for Klagelosning first

Frequently asked questions

What is the Danish gambling regulator called?

Spillemyndigheden, in English the Danish Gambling Authority. It is an agency under the Danish Ministry of Taxation and licenses online betting and online casino in Denmark.

Does Denmark publish a gambling licence number?

Not per permit holder. The published list gives the company name and the permit type. We record Danish licence numbers as not published.

Where do I complain about a Danish licensed casino?

Take it to the operator first. If it is not resolved, go to Center for Klagelosning and then the Consumer Complaints Board. Spillemyndigheden cannot settle the dispute.

Sources