Regulated by the Direccion General de Ordenacion del Juego (DGOJ). Licensed operators in Spain.
DGOJ stands for Direccion General de Ordenacion del Juego. In English that is the General Directorate for the Regulation of Gambling.
It is the Spanish state gambling regulator and licenses online gambling offered across Spain.
The DGOJ licenses betting, contests and other games at state level.
Betting covers sports betting exchange and fixed odds, horse racing exchange, fixed odds and pari-mutuel, and other betting.
Other games covers bingo, blackjack, complementary games, slot machines, poker, punto y banca and roulette.
Gambling that takes place inside a single autonomous community is regulated by that community, not by the DGOJ.
The register is the Buscador de operadores, the operator search on the DGOJ website. The link is in the sources below.
Search the operator name and filter by licence type. Licensed sites use a .es domain.
A result tells you the licensed operator and the licence types it holds. The DGOJ also publishes the individual resolutions that grant each licence, which name the operator, the game and the date.
The DGOJ does not publish a single standard licence number next to each operator. Licences are published as dated resolutions naming the operator and the game.
Our operator records for Spain therefore carry DGOJ-unverified, which means the number is not published rather than missing.
Verification for a Spanish licence is a name match in the operator search, supported by the resolution that granted the licence.
Casino deadline: The operator's own claims system first.
Where to escalate next: A written reclamación to the DGOJ.
Accepts player claims directly. You must attach your complaint to the operator and its reply.
The DGOJ accepts player claims directly. It is the exception among the regulators we track.
| Item | Detail | Published by the regulator | Notes |
|---|---|---|---|
| Acronym | Direccion General de Ordenacion del Juego | Yes | State level regulator |
| Register | Buscador de operadores | Yes | Filter by licence type |
| Licence number format | Not published | No | Licences published as resolutions |
| Rules on player disputes | Yes | Yes | Written reclamacion accepted |
DGOJ stands for Direccion General de Ordenacion del Juego, the General Directorate for the Regulation of Gambling. It is the Spanish state gambling regulator.
Use the Buscador de operadores on the DGOJ site. Search the operator name and filter by licence type. Licensed operators serve Spanish players on a .es domain.
Yes. Use the operator claims system first, then send a written reclamacion to the DGOJ with your complaint and the operator reply attached.