Videoslots is operated by Videoslots Limited, which holds licence MGA/CRP/258/2014 issued by the Malta Gaming Authority. The record was last checked against the register on 29 Aug 2026. Licence and operator information.
| Brand | Videoslots |
|---|---|
| Legal entity holding the licence | Videoslots Limited |
| Licence number | MGA/CRP/258/2014 |
| Regulator | Malta Gaming Authority |
| Last verified | 29 Aug 2026 |
| Markets licensed in | Malta (Malta Gaming Authority); Sweden (Spelinspektionen) |
Casino deadline: Ten days to tell you the outcome.
Where to escalate next: MGA Player Support Unit, or the registered ADR entity named in the terms.
ADR decisions bind both sides and the operator has twenty days to comply.
The MGA Player Support Unit reviews player complaints against MGA licensees after the operator has been given its chance to reply.
Independent guides matched to this operator's licence, bonus terms, and product type.
Works out what the 40x wagering requirement on this welcome bonus actually costs.
Explains the identity checks licensed Malta operators must run before paying out.
What to do if Videoslots withholds a confirmed withdrawal.
The formal complaint route, including escalation to the Malta Gaming Authority.
Why a pending withdrawal can reappear in your balance, and how to stop it.
What a stake limit or account restriction at Videoslots means and how to respond.