Zodiac Casino is operated by Apollo Entertainment Limited, which holds licence 038620-R-319310-013 issued by the UK Gambling Commission. The record was last checked against the register on 29 Aug 2026. Licence and operator information.
| Brand | Zodiac Casino |
|---|---|
| Legal entity holding the licence | Apollo Entertainment Limited |
| Licence number | 038620-R-319310-013 |
| Regulator | UK Gambling Commission |
| Last verified | 29 Aug 2026 |
| Markets licensed in | United Kingdom (UK Gambling Commission) |
Casino deadline: Eight weeks from receiving the complaint, or sooner with a deadlock letter.
Where to escalate next: The casino's approved ADR provider, such as IBAS or eCOGRA, free to use.
Rules on the dispute. The casino must tell you which provider covers it. The UKGC does not resolve individual disputes.
The Commission acts on licence breaches and uses complaints as intelligence. It does not order an operator to pay an individual player.
Independent guides matched to this operator's licence, bonus terms, and product type.
Explains the identity checks licensed United Kingdom operators must run before paying out.
What to do if Zodiac Casino withholds a confirmed withdrawal.
The formal complaint route, including escalation to the UK Gambling Commission.
Why a pending withdrawal can reappear in your balance, and how to stop it.
What a stake limit or account restriction at Zodiac Casino means and how to respond.
How casino operators identify and limit consistently winning players.