A time out freezes your account for a set period and lifts on its own. Here is what it blocks, what it does not, and when self exclusion is the better tool.
A time out is a short, self-imposed freeze on your casino account. You pick a length, usually between 24 hours and six weeks, and the account locks for that period and reopens on its own. You do not need a reason and you do not have to speak to support. Every operator licensed in a regulated market has to offer one.
A time out blocks play and deposits at that casino only. It does not block other casinos, it does not stop marketing from third parties, and it does not remove the app from your phone.
If you cannot find the option, ask support in writing to apply a time out and state the length. They have to action it.
A time out is a pause, not a barrier. It suits someone who wants a clean break from one site for a few weeks.
Consider self exclusion instead when any of these apply. You have taken repeated time outs at the same casino. You moved to another casino during the time out. You are cancelling withdrawals to keep playing. You are gambling with money set aside for something else.
National self exclusion blocks every licensed operator in your country in one registration and cannot be undone on impulse. That is the difference that matters.
It does not cover other operators. It does not cover sites licensed outside your country. It does not close the account or return your balance, and it does not cancel an open dispute.
If you want the account gone rather than paused, ask for closure and withdraw the balance first. If you want a block that follows you across every licensed site, use the national scheme for your market.
| Option | How long | What it blocks | Reversible |
|---|---|---|---|
| Time out | 24 hours to six weeks at most operators | One casino | Ends on its own, cannot be shortened |
| Operator self exclusion | Six months or more | One casino | No |
| National self exclusion | Six months or more, varies by scheme | Every licensed operator in the country | No |
| Account closure | Permanent unless reopened | Nothing | Yes, you can open a new account |
Lengths vary by operator and market. Check what your casino publishes in its responsible gambling terms.
No. A time out runs to the end of the period you chose. That is the feature working as intended.
Your balance stays in the account. Ask the casino in writing whether a pending withdrawal will still be processed while the account is frozen, because that varies by operator.
Usually yes, but the label is not standardised. Some casinos use cooling off for a short break and others use it for anything up to six months. Check the length before you confirm.
Verified against 2 primary sources. Last reviewed August 25, 2026.